Fields of application
The present general conditions of sale apply to all orders placed on the website www.edec-france.fr, property of the company EDEC 35 rue de la chapelle 63450 Saint Amant Tallende and managed by the company EDEC. The applicable CGV are those in force at the day of the validation of the order.
Product availability
Our products and their prices are valid as long as they are visible on the site www.edec-france.fr
Order validation and electronic signature
Any order form signed by the customer/consumer by "double-click" constitutes an irrevocable acceptance which can be questioned only within the limits envisaged in this contract. The "double-click" associated with the authentication and non-repudiation procedure and the protection of the integrity of the messages constitutes an electronic signature. This electronic signature has the same value between the parties as a handwritten signature (law of March 13, 2000 on electronic signature).
Terms of Payment
The prices indicated on the site are in euros (€), all taxes included.
4.1. Methods of payment in France. You can make the payment of your purchases:
- By credit card in cash
- By bank transfer: Orders from France only, our RIB will be indicated to you at the time of the order.
- by bank check: your order is then reserved for 8 days. Beyond this period, without receipt of your check, it will be cancelled. The order will be processed only upon receipt of your check and after validation by our bank. Orders for France only, the check must be issued by a bank domiciled in France
If you fail to pay, EDEC cannot be held responsible for the non-delivery of your order.
4.2 Payment Methods Abroad: This site does not deliver abroad at the moment.
4.4. Default of payment: EDEC reserves the right to refuse to make a delivery or to honour an order from a customer/consumer who has not paid in full or in part for a previous order or with whom a payment dispute is being administered.
Payment security and anti-fraud controls
Your purchases on www.edec-france.fr are 100% secure thanks to the implementation of control systems and secure payments. It is important to know that the payment by credit card of your order is made directly with Stripe. The fact of communicating your credit card number on the bank server at the time of the payment of your order is entirely secure. Indeed, this manipulation does not involve any risk since your credit card details never pass in clear text on the network: they are encrypted thanks to the SSL (Secure Socket Layer) protocol. EDEC does not have access to your bank details, and does not store them on its servers under any circumstances. That is why you are asked for them again for each new transaction on our site.
Communicating your credit card number on our site is completely secure. On the other hand, it is possible that a malicious person manages to obtain your credit card number (for example in case of theft), and uses it to place an order without your knowledge.
Shipping and delivery
The delivery times are 10 days maximum on the metropolitan France for the whole of the products marketed by www.edec-france.fr. This announced time is calculated in working days (after validation of your payment). The delivery date is calculated by taking into account the preparation and shipping times to which is added the delivery time of the carrier. The products are delivered to the delivery address that you have indicated during the ordering process. Delivery only in Metropolitan France (except Corsica).
Force majeure
EDEC cannot be held responsible for the non-execution of the contract concluded, due to the occurrence of an event of force majeure.
Withdrawal
In accordance with the article L.121-20 and following of the Code of the Consumption, the consumer has a period of 7 working days as from the date of delivery of your order, to turn over the article (s) not being appropriate to him, in its packing of origin and in good state, suitable for its re-marketing and to ask for the exchange or the refunding and this without any expenses, except for the expenses of return. To do so, please write to us, giving us your order number, your full contact details and the reason for your return to the following address EDEC 35 rue de la chapelle, 63450 Saint Amant Tallende. Any request will be treated within 72 hours.
Protection of personal data
This site has been declared to the CNIL under the declaration number: In progress.
9.1. Information rights (article 32 of the law of 6 January 1978 modified by the law of 6 August 2004): The person in charge of the implemented treatments is the EDEC Company.
9.2. Right of opposition (article 38 of the law of January 6, 1978 modified by the law of August 6, 2004): You have the possibility of objecting for legitimate reasons to being included in a file. Any person can refuse, without having to justify himself, that the data which concern him are used at ends of prospection, in particular commercial.
9.3. Right of access (articles 39, 41, 42 of the law of January 6, 1978 modified by the law of August 6, 2004) : Any person who can prove his or her identity has the right to ask the person in charge of a file or processing operation whether he or she has any information about him or her, and if so, to obtain communication of that information.
9.4. Right of rectification (article 40 of the law of 6 January 1978 modified by the law of 6 August 2004): You can have information about you rectified, completed, updated, locked or deleted. In all cases, the exercise of this right is carried out, in accordance with the Data-processing law and Freedoms, by addressing to jpare@edec.eu. For any information on the protection of personal data, you can consult the site of the Commission Informatique et Liberté: www.cnil.fr
The use of your data is intended for the processing of your order.
Use and ownership of the site
The edec-france.fr site, property of EDEC, strives to ensure to the best of its ability, the accuracy and updating of the information published on its site. It reserves the right to modify, at any time and without prior notice, the content of the information provided without being able to guarantee its total accuracy. The EDEC Company, manager of the site, declines any responsibility for any possible interruption or dysfunction of its site, any damage resulting from a fraudulent intrusion having led to a modification of the information made available on its site. The web service www.edec-france.fr may contain links to other sites but cannot be held responsible in any way for problems of access or content of these sites. EDEC will not be held responsible for any damage resulting from the use of its service, malfunctions attributable to software, whether or not these are incorporated into its service. EDEC undertakes to respect all the legal guarantees that you may be entitled to. The site www.edec-france.fr property of EDEC, and all the elements which constitute it, are protected, in particular the various contents (photos, texts, presentations, names, titles, marks and drawings and models...) and the attached software, are protected by rights of intellectual property and rights close reserved to the only holders of these rights. Consequently, any use, reproduction, representation or distribution of these elements, in whole or in part, is strictly forbidden, with the exception of reproductions without modifications or alterations made for the purpose of personal and private copying in accordance with article L.122-5 2° of the intellectual property code.
Company details
Company EDEC, 35 rue de la chapelle 63450 Saint amant Tallende -- Siret : 34461746900038.
Applicable law - Jurisdiction
12.1. The present general conditions of sale are subject only to French law.
12.2 Jurisdiction : For any dispute relating to the execution or interpretation of the present contract, only the Commercial Court of Clermont Ferrand 63000
12.3 Territorial jurisdiction: Any dispute, whatever its nature, relating to the performance of the service, even in the event of recourse to a guarantee or multiple defendants, will, in the absence of an amicable agreement, be under the exclusive jurisdiction of the Commercial Court of the place in which the registered office of EDEC is located